Shipping Policy

We ship to any location across India. Please note, there are restrictions on some products and places, where shipping is not possible.

Cash on Delivery (COD) is available in most of the cities and towns across India. The Cash on delivery payment option is available on orders that ship to a single shipping address only. Hand over the cash to courier only when products are delivered at your doorstep

Once you have completed a successful online transaction, your order is processed at the earliest. In case of offline transaction (such as Cash on Delivery) your order is processed after you've attended the verification call from our customer support. If you are making payments via Cheque/ Demand Draft, payments are verified before processing your order. After the order processing is completed, your products are dispatched at the earliest, the status for which and the intermediate steps will be constantly updated via emails and text messages, using information provided by you during completion of your order. You can also check the status of your order through courier website.

Delivery charges for regions other than Chennai & Hyderabad will be as per actuals and the same will be displayed during the time of purchase. We deliver within 2 working days within Chennai & Hyderabad and for all other locations it will be within 7 working days.

In the unlikely event that we are not able to ship your order completely within 7 days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded; in the manner you have made the payment.

To ensure safe and fast delivery of the products, we ship through reputed courier partners. Tracking code will be mailed to you, once your product is shipped.We ship from Monday through Saturday excluding public holidays. If you feel that the packing is tampered before the deliverey of the product, kindly reject the package and inform our customer care, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. All products will be shipped with the original invoice mentioning the price inclusive of taxes. Delivery charges are applicable as per actuals. Number of days for delivery depends on location and courier services available.

we are not be liable for any damages of any kind arising from the use of this site or any of the products offered, including but not limited to direct, indirect, incidental, punitive and consequential damages

Your shipping address Pin code will be verified with our database before you proceed to pay for your purchase. In case it is not serviceable by our delivery partners, we would request you to provide us with an alternate shipping address which we expect to have on our partner delivery list.

Please Note: The delivery timeframe mentioned on product details is estimated. Actual delivery time depends upon availability of the product at the merchant, address where the order needs to be delivered and courier issues and other circumstances that might effect delivery. You can rest assured that you are completely protected as a shopper at ShopClues.com. You always have a choice to cancel your order due to shipment delay by contacting us at Customer Support.

How will the delivery be done?

Product delivery will be done through reputed courier service providers like Blue dart, Aramex, DIESL etc.

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